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Last updated: 07.18.2025

At AutoRay’s Mobile Repair (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, visit our website, or communicate with us.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, home or service address.

• Vehicle Information: Make, model, year, VIN, license plate, and service history.

• Payment Information: Card details (processed securely through third-party payment providers).

• Communication Data: Text messages, emails, call logs, or inquiries related to appointments or support.

• Website Data: IP address, browser type, and usage data (if applicable via cookies or analytics tools).

 

2. How We Use Your Information

We use the information we collect to:

• Schedule and perform mobile repair services

• Communicate with you about appointments, repairs, or updates

• Process payments and issue receipts

• Improve our services and customer experience

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

 

3. Sharing of Information

We may share your information with:

• Service Providers: For payment processing, communication tools, or administrative support

• Legal Authorities: If required by law, court order, or to protect our rights

• Vendors: For ordering parts or fulfilling specific service requests (when necessary)

All third-party vendors are required to protect your data and use it only for the intended purpose.

 

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encrypted communications, secure storage practices, and limited access to sensitive data.

However, no method of transmission over the internet or storage is 100% secure. We cannot guarantee absolute security but take all reasonable steps to protect your data.

5. Your Rights and Choices

You may:

• Request access to or correction of your personal information

• Opt out of marketing communications at any time

• Request deletion of your information, subject to legal or business requirements

To make a request, contact us using the information provided below.

 

6. Cookies and Website Tracking (if applicable)

Our website may use cookies or analytics tools to improve functionality and understand visitor behavior. You can manage cookie preferences through your browser settings.

 

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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8. Changes to This Privacy Policy

We may update this policy occasionally. The latest version will always be posted on our website with the effective date. Continued use of our services constitutes acceptance of any changes.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

AutoRay’s Mobile Repair
(216) 446-5075
AutoRaysMobilerepair@gmail.com